Order Tracking

ORDERING

To place an order, simply log in to your account on our website. Once you are logged in, you may purchase online at discounted prices. You may also email us an official Purchase Order with your company letterhead. Please include full information including contact name, phone numbers, and shipping/billing addresses.

Please allow 3 to 5 business days lead time for processing your order. Transit time to any U.S. destination is normally 5 to 10 business days depending on the destination but may take longer. If you are an international customer and you have a container that is scheduled to depart at a certain date, we recommend that you submit your order at least 20 business days in advance.

Secure Online Ordering
Our website uses SSL or "Secure Sockets Layer", an industry standard security protocol. When you go in our Order form page, you will automatically connect to a secure server. Any data you send or receive is then "encrypted", i.e. changed into a code that is extremely difficult to decipher. Through the secure server (notice the HTTPS address in the URL instead of the regular HTTP), you can fill our Order Form in total confidentiality.

Sales Tax
A valid Sales Tax ID is required on all purchases.

Phone Ordering
Wholesale customers with an existing account and credit card on-file, may place orders by phone by calling toll-free 888-227-6981. If you are a new customer and would like to create an account by phone, may contact a Sales Representative toll-free at 888-227-6981. Please have your order, business information, and credit card ready.

Fax Ordering
You may also fax us your order at toll-free 888-227-6982.